Privacy Policy
Last updated: August 31, 2026
1. General information
The data controller is INTELIT.AI Prosta Spółka Akcyjna (a Polish simple joint-stock company) with its registered office in Kraków (ul. Marszałka Józefa Piłsudskiego 13, 31-110 Kraków, Poland), entered in the National Court Register (KRS) under number 0001252616, NIP (tax ID) 6783238665, REGON 545210149. This privacy policy describes how we process the personal data of our platform's users.
2. Scope of collected data
We collect data necessary to provide services: identification data (name, surname, email), company data, platform usage data, and technical data (IP address, browser type). If a client uses the communication channels described in section 6, we additionally process the phone numbers of the people involved in the correspondence, the content of the messages and their attachments.
3. Purpose of data processing
We process data to provide services, manage accounts, communicate, improve our product, and fulfill legal obligations. Data entrusted to us by clients is additionally processed in order to deliver and receive messages relating to their transport orders.
4. Data security
We apply advanced security measures, including SSL/TLS encryption and regular security reviews and testing of our infrastructure.
5. User rights
You have the right to access, rectify, delete your data, restrict processing, data portability, and object to processing. Contact: privacy@intelit.ai.
6. Communication channels and data entrusted by clients
A client may connect their own WhatsApp Business number to their account in order to carry out correspondence about their transport orders from it. In this respect we act as a processor acting on the client's instructions, and the client remains the controller of that data. We then process the phone numbers of drivers, carriers and other participants in the correspondence, the content of the messages sent and received, their attachments (including photographs of transport documents) and delivery statuses. We use this data solely to route each message to the correct client account and the correct order, and to show the client whether a message was delivered. We do not combine the correspondence of different clients, resell it, or use it for advertising purposes. The recipients of this data are the channel provider — Meta Platforms Ireland Limited — to the extent necessary to deliver the messages, cloud infrastructure providers acting on our instructions, and, where automatic translation of conversations is switched on, Microsoft Ireland Operations Limited (Azure AI services in an EU region), which receives the content of the translated message only.
7. Cookies
We use cookies to ensure proper website operation, traffic analysis, and content personalization. Details in our cookie policy.